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Ready to welcome members back with a focus on safety of all

The YMCA of Greater Rochester’s priority is to provide our wellness facilities, programs and services in a safe and effective manner. Considering CDC and government guidelines, our reopening plan prioritizes the health and well-being of our members, staff and the communities we serve.

We are excited to see you all come through our doors again. To get ready for your first visit back to the Y, we encourage you to read this page in its entirety. ­­Things will change. We will be updating this page regularly with the most up-to-date information.

Reopening Locations

As we reopen, we will do so cautiously, safely and slowly, and in a financially responsible way. To meet these parameters, we will be opening our branches in stages. Our Round One of reopening will include six branches. These reopening decisions were made with many factors in mind, including efforts to be accessible in a wide geographical footprint throughout the urban and suburban regions of our service area.

We found out just days before we anticipated reopening that gyms and fitness centers will not be allowed to reopen at the beginning of Phase Four on June 26. When we are able to share our next steps we will do so. In the meantime, we appreciate your continued support.

When we are able to reopen, the following branches will be open with limited hours:

Branch Hours
Eastside Family Branch

Schottland Family Branch

Westside Family Branch

All three branches will observe the same following hours:

5:30 am-8 pm Monday-Friday

7 am-3 pm Saturday

8 am-1 pm Sunday

Maplewood Family Branch 7 am-7 pm Monday-Friday

8 am-Noon Saturday

Closed Sunday

Southwest Family Branch 7 am-1 pm Monday, Wednesday and Friday

Closed Tuesday, Thursday, Saturday and Sunday

Corning Family Branch 5:30 am-8 pm Monday-Friday

7 am-3 pm Saturday

Closed Sunday

If you have a Simply or Neighborhood membership, you will able to visit any open location.

We are confident that the phased reopening of our branches is the best way to restart our operations in the safest way possible for staff and members. We will address the reopening of our other facilities once we feel we can do so safely.

Health Screening Will Be Required for Facility Access

We have developed with our partners at URMC Y ROC Health Scan.  This platform will be used to help grant you access into our open facilities. You can learn more about how to register for Y ROC Health Scan here.

Any individual who displays any symptom of an illness will not be allowed to enter the building.

Before Coming to the Y

Before your first visit to the Y, there are some important things you need to know that are meant to ensure safety and the best possible environment under these conditions:

  • Complete your Y ROC Health Scan to gain entrance into the Y.
  • Plan your visit. There will be significant capacity restrictions throughout the building. Because of this, we are asking that all members consider limiting facility usage to 90 minutes.
  • Child Watch hours and capacity will be limited. You will be able to utilize Child Watch for 75 minutes while using the facility. Parents will not be allowed in Child Watch areas. Temperatures of all children will be taken upon entry.
  • You must register for classes in advance. Group Exercise Class capacity will be limited and reconfigured to meet social distancing requirements. To attend Group Exercise Classes, you MUST register ahead of time. Registration for classes will open the day before classes are offered. You can register for your class through the schedules section on our app or website.
    • If you have not logged in prior, you will need to create a login.
  • Some equipment in our wellness centers and strength training areas has been removed, relocated or covered to allow for proper social distancing.
  • Remember to bring a mask. You will be required to wear one (or another CDC-approved face covering) when entering and leaving the building, and when unable to be socially distant.
  • Our complimentary coffee service will be temporarily suspended.
  • Lap swim, open swim and water aerobics class size will be limited. We ask that you limit lap swim to 45-minutes.
  • All non-bottle water filling drinking fountains will be out of use. Please be sure to bring a water bottle.
  • Guest passes will no longer be accepted.
  • Our participation in the National Reciprocity and A.W.A.Y. Program will be suspended until further notice.

While in the Facility

When you first enter the facility, you will notice things look different. All areas have been redesigned for social distancing. Markers on the floor and signs throughout the building are in place to make maintaining social distancing simple. Please take a moment to read, and abide by, the new signage and guide markers as you come across them.

You will also notice an increased amount of hand sanitizer and cleaning stations throughout the building to make hand hygiene and equipment maintenance more convenient. Members will be asked to clean equipment before and after each use and utilize hand sanitizer as needed.

Our staff will be wearing masks, except for lifeguards on duty and Group Exercise instructors while teaching class. The Y will require everyone to wear a face mask or another CDC-approved face covering when entering and leaving the building, and when social distancing can’t be achieved.

We have outlined a handful of simple guidelines that all members can incorporate into their time at the Y. Please take a moment to read them below.

How You Can Help

Our reopening can and will be successful with members and Y staff working together. In fact, we have created a new Community Conscious Member Pledge. In it, we are asking all members to behave in a responsible way by adhering to the following:

  • If you are sick, stay home. If you have a temperature, stay home. If someone in your house is sick, stay home. If you have allergies and can’t control sneezing, stay home.
  • Pre-plan your workout routine to avoid lingering/socializing to allow other members to workout, due to reduced occupancy/distancing.
  • Limit the items you touch within the gyms to only the items you will use.
  • Wear a mask as you enter and leave the building. Consider wearing a mask during your workout.
  • Wipe down each piece of equipment you use before and after use and dispose of the wipe appropriately.
  • Wash your hands with soap and water before and after you leave the building. If not possible, use hand sanitizer when you enter and before you leave the building.
  • Remember social distancing requirements in locker rooms.
  • Use online workout services where you can.
  • Maintain appropriate social and physical distance from other members and employees when walking throughout the gyms to the best extent possible.
  • Limit visit to 90 minutes and abide by current program schedules to allow fellow members to enjoy our facility.
  • Speak in a respectful tone while discussing social distancing or other concerns.

If members are not compliant with the new policies and protocols, they will be asked to leave the facility.

Your Favorite Programs and Areas

To comply with social distancing and recommendations from national, state and local health leaders, the spaces in which you exercise have changed. We worked very hard to make these changes with your safety and experience in mind:

Wellness Centers, Group Exercise Classes and Gymnasiums

  • Cardio and Strength Training Areas are open with significant capacity restrictions.
  • Limited Group Exercise Classes will be offered with distancing requirements maintained with no person-to-person physical contact. Schedules will be limited, and registration will be available the day before the class is offered.
  • Basketball courts and other areas where sports with physical contact occurs will be used for individual exercise only. No pick-up or full court games. Racquetball courts will also be closed.
  • Pickleball will be available on a limited schedule. Please see branch for specific schedules.
  • The middle lane of our indoor tracks will be closed, and members will be asked to remain socially distant.
  • Traditional circuit training prohibited (individuals may only use one piece of equipment at a time).
  • Personal Training will be reset for social distancing.
    • Anyone with pre-purchased Personal Training sessions should work directly with the Health and Wellness Director at their home branch to reschedule.

Child Care Areas and Programming

  • Youth Sports and outreach and community programs will be suspended until further notice.
  • Child Watch limited to 75 minutes and significant restrictions on capacity. Temperatures of all children will be taken.
    • Updated Child Watch Hours:
      • Monday-Friday: 8:30 am to Noon (closed for cleaning) 4-7 pm
      • Saturday: 9 am-1 pm
      • Sunday: 9 am to Noon
  • Parents will not be allowed in child care areas.
  • Family time in the Adventure Centers is suspended until further notice.

Pools and other Aquatic Spaces

  • Aquatic exercise classes will continue, along with open swim. We encourage all members to take a warm, soapy shower before entering pool area.
  • Aquatic exercise classes require advanced registration.
    • Please see section above on how to register for classes.
  • We will not allow observers on the pool deck.
  • Steam Rooms and Saunas will be closed.
  • Hot tub capacities will be reduced. Please see each branch for specific number.
  • Two lap swimmers per lane.
  • Our three outdoor swim centers at Camp Arrowhead, Camp Bay View and Camp Northpoint are on track to reopen on Friday, July 10, 2020.

Cleaning Procedures and COVID-19 Transmission Prevention

The YMCA of Greater Rochester is committed to maintaining a clean and safe environment utilizing products that meet EPA’s criteria. We have increased our already rigorous cleaning practices to include:

  • Each facility will be entirely cleaned and disinfected prior to opening and after closing each day.
  • All staff will be trained in regards to how they can reduce the spread of COVID-19.
  • All equipment will be cleaned throughout the day and before opening and after closing.
  • This is in addition to members cleaning equipment before and after use, and Group Exercise instructors cleaning equipment.
  • Enhanced cleaning protocol will focus on high-traffic, high-touch common areas.
  • Water systems will be flushed before opening.
  • We will increase ventilation rates and increase the percentage of clean outdoor air that circulates.
  • Acrylic barriers have been installed at Welcome Centers and check in areas to provide extra protection for staff and members.
  • Equipment will be spaced to maintain appropriate social distance.
  • Spacing markers have been placed on the floors to enable social and physical distancing.
  • Signage installed and staff monitoring areas to enforce social distancing practices.

Specifications of cleaning product names and details are available upon request.

Exposure to COVID-19

CDC guidelines for handling exposure and mitigating risk if exposure occurs in a YMCA facility will be strictly followed. If a staff or member who has been in the YMCA reports they are a COVID carrier, the Y will:

  • Maintain the confidentiality of the individual while coordinating with proper health authorities to report the potential exposure.
  • Notify members and staff of the individual’s branch.
  • Deep clean the branch per CDC guidelines.
  • Quarantine all employees who came in close and unmasked contact with the individual for 48 hours as recommended by the CDC.

If staff have been in contact with someone that has been diagnosed, they will notify their supervisor and follow CDC recommended precautions.

We Look Forward to Seeing You

If you have any questions, please Contact Us.

We are continuing to evaluate our practices and will make necessary changes to ensure safety for everyone. We look forward to learning and growing with you as we navigate this new world. We hope to see you at the Y soon.