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WHAT IS AN EXPERIENCE SCHOLARSHIP? 

An Experience Scholarship does not cover the full cost, but can significantly lower the cost of:

If approved:

  • Joining fees are waived
  • Scholarships are valid for 12 months
  • Scholarships are not combinable with other discounts or promos
     

WHO CAN APPLY? 

Experience Scholarships are available for individuals and families who live up to 350% of the Federal Poverty Level, but it’s important to note that scholarships are intended to support those whose circumstances limit their ability to meet basic living expenses—not solely those who report low income. Eligibility is determined through a full review of:

  • Your entire household, not just the person applying
  • All income sources for each household member
  • Your level of financial hardship, based on complete, verifiable documentation
  • Your address and household size, using secure third-party verification data

REMINDER: If you live in a single-family residence, all members of the household must be included in the application and supporting documentation — even if they are not applying for a Y membership or program. Incomplete or unverifiable information will result in delay or ineligibility. 
 

BEFORE YOU APPLY — PLEASE READ: 

The application is just the first step—your eligibility depends on your accuracy and follow-through.
1. Check your inbox (and spam!) right away
Look for an automatic response from no-reply@RochesterYMCA.org. This confirms we have the correct email for all future status updates.

2. Use the same email
All updates will be sent to the same email you used in your application. Check it regularly and respond promptly to any requests — exactly as outlined.

If you haven’t received a follow-up within 7 business days, email Membership@RochesterYMCA.org.

Be ready to submit proof of total household information as required within 30 days of applying.
You’ll be emailed specific instructions within 7 days if documentation is necessary. What you think is sufficient proof of income may not meet the program’s requirements, so submit according to the guidelines provided to be accepted.

The full process takes up to 30 days. 
Applications and supporting documentation are reviewed in the order received. Delays are most commonly due to:

  • Documentation that is partial, missing, late, or doesn’t meet the program’s requirements
  • Not checking the correct email within the appropriate timeframe, missing important updates with deadlines
  • Frequent status inquiries from applicants

PRO TIP: The more closely you follow the guidelines provided, the faster we can move your application forward.
 

IMPORTANT POLICIES TO KNOW:

  • All household members must be listed, even if they’re not joining or enrolling
  • Any unpaid balance on an existing Y account must be resolved before eligibility can be determined
  • One application per household per 12-month period — no extensions or changes to information pertaining to household members, income, or other matters which might affect eligibility once the verification process has begun
  • Your rate is locked in for 12 months from date of approval as long as your membership remains active
     

Frequently Asked Questions: 

WHAT IF MY MEMBERSHIP IS THROUGH A SELF-DIRECTION BUDGET?

We understand that members using a Self-Direction budget through OPWDD — or other agency-approved funding — are often required to apply for financial assistance before a membership can be approved.

There are two options for requesting a membership at a reduced rate, depending on your situation.

Option #1:

If you are unable to meet the Experience Scholarship Program’s full household requirements, or know your household income would disqualify you, submit a short form through our Third-Party Payers page to request a membership at our 20% Member Referral rate. Once that form is received, we’ll confirm payment directly with your FI, broker, or agency contact and you can activate the membership right away.

NOTE: By selecting this option, you are choosing not to apply for a total household income-based scholarship.

Option #2:

This is our full financial assistance program, which may provide a deeper discount based on total household size and income. To qualify, you must:
• Disclose all household members (if living in a single-family residence)—not just the individual receiving support
• Submit complete, verifiable documentation for all income sources—not just the individual receiving support

✅ If you can fulfill these requirements, continue with the full Experience Scholarship application, answering each question with the entire household in mind.

I applied and haven’t heard anything. What is the status of my application?

Our team works hard to review each application thoroughly. While we aim to process applications within 30 days, delays are often caused by incomplete documentation, missing follow-up steps, or a high volume of unnecessary status requests.

If you submitted all required documentation according to the specific guidelines, your application is in line for processing.

Be sure to:

  • Search your inbox and spam/junk folders for emails with the subject line: “Experience Scholarship”
  • Check the same email address you used in your application — all updates are sent there
  • Only follow up after checking your inbox and spam folders thoroughly of the correct email address

The most common reasons for delay or denial include:

  • Submitting multiple applications within the same scholarship period
  • Frequent status check-ins, especially through multiple channels (phone calls and emails to multiple locations, etc.)
  • Inconsistent information (different names, different variations of name, multiple email addresses and threads, application details, etc.)
  • An outstanding balance on a household member’s account
  • Supporting documentation that is partial, inaccurate, unverifiable

PRO TIP: The best way to speed up your application is to submit complete, accurate household information and corresponding documentation the first time by carefully following the guidelines provided following your application.

Nothing has changed since the last time I applied. Why do I have to apply again?

Each Experience Scholarship is valid for one year from the time of approval, based on current household information. To determine eligibility for a new 12-month period, a new application with up-to-date information is required for our records.